How to get found on ChatGPT and Gemini

1. Providing High-Quality Public Information

• Optimise Your Content: High-quality, well-organised content is more likely to be correctly indexed and understood by AI. Use clear language, relevant keywords, and detailed information to ensure that search engines and LLMs can easily grasp and display your content accurately.
• Keep Your Info Consistent: Consistency across all online platforms helps prevent misinformation. Ensure that your company’s name, address, contact details, and other important information are the same everywhere—on your website, social media, and other online profiles. This makes it less likely for AI systems to generate incorrect or outdated information.

• Social Media Presence: Actively engage on social media platforms relevant to your industry. Share informative content, participate in discussions, and build brand awareness. Social media activity can be a valuable source of information for LLMs.

2. Data and Knowledge Graph Optimisation

• Google Knowledge Panel: Claim and optimise your Google Knowledge Panel to ensure it showcases accurate and updated information about your company. This structured data is directly used by Google Search and can influence LLM outputs.

• Schema Markup: Implement schema markup on your website to provide rich snippets and structured data to search engines and LLMs. This helps them understand the context and content of your website more effectively.

• Create Valuable Content: Regularly publish informative and engaging content on your website and blog. This helps establish your company as a trusted authority in your field.

3. Engaging with LLMs and Search Engines

• Direct API Access (Limited): Some LLMs offer limited API access for developers. If your company has the resources, explore these options to potentially integrate your data or information directly with the LLM for controlled inclusion in outputs.

• SEO Best Practices: Focus on Search Engine Optimisation (SEO) best practices. This includes optimising website content with relevant keywords, building backlinks from reputable websites, and ensuring a mobile-friendly user experience. While not directly influencing LLMs, strong SEO helps your company website rank higher in search results, which can then be used by LLMs for information gathering.