Last updated: 28 May 2026
These terms set out the basis on which Rank Me Higher Ltd provides its website, products and digital marketing services. They are written to be clear, but they are not a substitute for a signed service agreement, proposal or statement of work where one is provided.
Important: if you are entering into a paid service with us, the specific proposal, order confirmation, invoice, checkout page or written agreement for that service will also apply. If there is a conflict, the more specific written agreement or order terms will take priority for that service.
Rank Me Higher Ltd is a company registered in the United Kingdom. Our registered company number is 11071512. Our website is https://rankmehigher.co.
In these terms, “we”, “us” and “our” mean Rank Me Higher Ltd. “You”, “your” and “client” mean the person, business or organisation using our website, buying a product, or engaging us to provide services.
You may use this website for lawful purposes only. You must not misuse the website, attempt to gain unauthorised access, introduce malicious code, scrape the website in a way that affects availability, or use the website in a way that infringes our rights or the rights of another party.
Website content is provided for general information only. It should not be treated as professional, legal, financial or technical advice for your specific circumstances.
Our services may include SEO, local SEO, technical audits, content writing, Google Ads and PPC management, UX/UI recommendations, conversion rate optimisation, white-label SEO, backlink support, AI visibility/GEO work, reporting and related digital marketing services.
The exact scope, deliverables, fees and timescales for any paid service will be set out in the relevant proposal, invoice, checkout page, email confirmation or service agreement.
Digital marketing results depend on many factors outside our control, including search engine algorithms, competitor activity, your website, your budget, your offer, your market, third-party platforms, tracking accuracy, customer behaviour and changes made by you or third parties.
We do not guarantee any specific ranking position, traffic level, click volume, lead volume, sale, revenue, return on ad spend, AI-search mention, Google Business Profile ranking, indexation outcome, review outcome, or time period for results.
Any forecasts, examples, audits, opportunity estimates, case studies or projections are provided as guidance only and are not promises of future performance.
We will provide our services with reasonable care and skill. We will use reasonable efforts to deliver agreed work, but we cannot control third-party platforms, search engines, hosting providers, advertising networks, analytics tools, plugins, CMS software, payment providers or customer behaviour.
Nothing in these terms affects any legal rights that cannot be excluded or limited under applicable law.
You agree to provide accurate information, timely feedback, access credentials, approvals, brand assets, product/service information, website access, advertising account access, analytics access and any other materials reasonably needed to deliver the agreed service.
You are responsible for ensuring that any claims, prices, offers, testimonials, regulated statements, professional claims, medical/legal/financial claims, images, personal data, trademarks or other content you provide are accurate, lawful and authorised for use.
Delays in providing access, information or approvals may delay delivery. We are not responsible for missed deadlines or reduced performance caused by delayed, incomplete or inaccurate client input.
Where we submit content, adverts, designs, metadata, landing pages or other materials for approval, you are responsible for checking factual accuracy, legal compliance and suitability before approving publication.
If you ask us to publish or submit work without review, or if approval is delayed beyond a reasonable period, you accept responsibility for the consequences of that instruction or delay.
Requests outside the agreed scope may be quoted separately or charged at our then-current rate.
SEO work may include audits, keyword research, technical recommendations, on-page optimisation, content recommendations, internal linking, backlink analysis, backlink support, local SEO and reporting.
Search engines decide how and whether pages are crawled, indexed, ranked or displayed. We are not responsible for algorithm updates, ranking volatility, manual actions caused by historic or third-party activity, indexing delays, competitor changes, SERP layout changes, AI answer behaviour, or search engine decisions.
If you or another provider make changes to your website, tracking, hosting, redirects, robots.txt, sitemap, content, plugins, themes, schema, links or CMS settings, this may affect SEO performance and may require extra work to diagnose or repair.
Unless expressly stated otherwise, advertising spend, media budget, platform fees, payment processing fees and third-party tool costs are separate from our management fees and are payable by you directly or reimbursed by you.
We do not guarantee ad approval, impression volume, click costs, conversion volume, cost per lead, return on ad spend or account suspension outcomes. Advertising platforms may reject ads, restrict accounts, change policies, change auction dynamics or alter campaign performance without notice.
You are responsible for ensuring your products, services, claims, landing pages and business practices comply with advertising platform policies and applicable law.
We may use research tools, AI-assisted workflows, SEO tools and editorial processes to support content production. We will use reasonable care when preparing content, but you remain responsible for reviewing and approving factual claims, regulated claims, professional statements, pricing, legal statements and industry-specific compliance before publication.
We do not guarantee that content will rank, convert, avoid all AI-detection tools, or be accepted by every third-party platform.
AI-search and answer-engine visibility is an emerging area and third-party systems may change frequently. We cannot guarantee inclusion, wording, rankings, citations, mentions or visibility in AI-generated answers, chatbots, summaries, snippets or recommendation tools.
Where backlink or placement work is included, we will use reasonable care in selecting opportunities. We cannot guarantee that any third-party site will keep a link live permanently, retain the same domain metrics, maintain the same content, remain indexed, pass value, or avoid future policy or ownership changes.
Third-party placements may be edited, removed, changed, nofollowed or deindexed by the third-party site or search engines at any time.
Fees are payable as set out in the relevant order, invoice, checkout page, subscription, proposal or written agreement. Unless stated otherwise, monthly services are billed in advance.
We may pause work, withhold deliverables, suspend access or terminate services if invoices are overdue or payment fails. You remain responsible for fees already incurred and work already completed.
Prices may change from time to time. For ongoing services, we will give reasonable notice of material price changes where practical.
For monthly services, cancellation terms will be stated in the relevant order, proposal or subscription terms. If no specific cancellation period is stated, you should give at least 30 days’ written notice before the next billing date.
Fees for work already completed, time already allocated, third-party costs, media spend, purchased placements, completed audits, delivered content, setup work and active subscription periods are generally non-refundable unless we agree otherwise in writing or the law requires otherwise.
You are responsible for maintaining ownership and security of your website, hosting, domain, analytics, Google Ads, Google Business Profile, CMS, payment provider and other business accounts.
Where you give us access, you confirm you have authority to do so. We may recommend changes, but you remain responsible for final control of your accounts unless a separate agreement says otherwise.
We are not liable for loss caused by weak passwords, compromised client accounts, unauthorised third-party access, hosting failures, plugin vulnerabilities, malware, expired domains, unpaid third-party services, or changes made by you or another provider.
Our work may depend on platforms and tools such as Google, Meta, LinkedIn, WordPress, Elementor, WooCommerce, analytics tools, SEO tools, AI tools, hosting providers, payment processors and email platforms.
We are not responsible for downtime, policy changes, API changes, data delays, account restrictions, inaccurate third-party data, tool errors, price changes, loss of access, or changes made by those third parties.
Unless otherwise agreed, we retain ownership of our pre-existing materials, frameworks, templates, processes, know-how, code snippets, reporting formats, internal tools and working files.
Once you have paid all amounts due for a deliverable, you may use the final version of that deliverable for your business purposes. This does not transfer ownership of our underlying tools, processes, drafts or reusable materials.
You confirm that any materials you provide to us do not infringe third-party rights and that you have permission to use them.
Unless you tell us otherwise in writing, we may refer to your business name, logo, website or general project type in our portfolio, proposals or marketing materials. We will not knowingly publish confidential performance data without permission.
Each party agrees to keep confidential information received from the other party confidential and to use it only for the purpose of the relevant project, unless disclosure is required by law or the information is already public.
Each party agrees to comply with applicable data protection law. You must ensure that any personal data you provide to us has been collected and shared lawfully.
Where we process personal data on your behalf, the parties will cooperate in good faith to put in place any required data processing terms. Our website privacy practices are explained in our Privacy Policy.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.
Subject to the paragraph above, we are not liable for indirect, consequential or special losses, loss of profit, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of data, loss of rankings, loss of traffic, loss of leads, loss of sales, wasted ad spend caused by third-party platform behaviour, or losses caused by your failure to provide accurate information, access or approvals.
Subject to applicable law, our total liability for any claim connected with a paid service is limited to the fees you paid to us for that specific service in the three months immediately before the event giving rise to the claim.
You agree to indemnify us against claims, losses, costs and expenses arising from materials, instructions, claims, products, services, data, access or approvals you provide, including claims relating to unlawful content, misleading claims, intellectual property infringement, regulated statements, privacy breaches or platform policy breaches.
We are not responsible for delay or failure caused by events outside our reasonable control, including platform outages, hosting failure, cyber incidents, strikes, illness, supplier failure, natural events, changes in law, war, terrorism, utility failure or internet disruption.
We may suspend or terminate services if you fail to pay, fail to provide required access or information, breach these terms, ask us to do something unlawful or unethical, abuse our team, or create risk to our business or other clients.
Termination does not remove your obligation to pay for work completed, costs incurred, committed third-party costs, active subscription periods or unpaid invoices.
Our website may link to third-party websites. We are not responsible for their content, availability, accuracy, security or privacy practices.
You may link to our website provided the link is lawful, not misleading, does not suggest endorsement without permission, and does not damage our reputation.
We may update these terms from time to time. The version published on this page applies to website use from the date shown above. For paid services, any separate written agreement or order terms may continue to apply to that service.
These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where applicable law gives you mandatory rights to bring a claim elsewhere.
If you have questions about these terms, contact us through our contact page or email hello@rankmehigher.co.
Note: these terms are intended as practical commercial terms for Rank Me Higher Ltd. They should be reviewed by a qualified solicitor for legal advice specific to your business, customers and services.
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